Sorry, we can’t downgrade your subscription plan right now

We are experiencing technical issues and apologize for the inconvenience.

Please try again later by visiting the same downgrade page. You can find the link in your upgrade confirmation email or in the “Help and Support” section of your ESET desktop security app.

Please remember to downgrade your protection before your subscription renewal payment is due.

If you require any assistance, feel free to contact customer support. For more information, check this article.